Digital Account Manager

The Account Manager will be responsible for the overall client satisfaction, strategy, and program delivery for assigned accounts.

What You’ll Do

●  Serve as primary relationship owner for assigned accounts. Where you are not the primary relationship owner, you will support the Senior Account Manager or Account Director on other client accounts.

●  Set client program objectives and project timelines as part of start-up process.

●  Project manage all responsible parties for on-time, on-budget deliverables.

●  Communicate client requirements to analysts, strategists, copywriters, developers and designers.

●  Lead client strategy review sessions, internal and external start-up meetings.

●  Oversee all the activities for a given account to ensure client expectations are met.

●  Proactively seek opportunities to improve client metrics.

●  Advise best practices for online marketing strategies to drive client goals/metrics.

●  Analyze the effectiveness of client programs, and recommend improvements or additional services as appropriate.

●  Oversee client billing and forecasting.

●  Analyze and report P/L, client by client, and aggregated.

What You’ll Need To Qualify

●  Strong performance in Bachelor’s degree program required.

●  At least 2 years experience in managing paid and organic marketing campaigns

●  At least 2 years experience in Project or Account management

●  Ability to work in a variety of marketing projects/media (creative, analytical, technical, etc.)

● Strong presentation skills

●  Extreme attention to detail

●  Proactive, has a take-charge attitude, and demonstrated capacity for independent initiative

●  Strong interpersonal skills and ability to build relationships

●  Proficiency in GSuite and other platforms for collaboration

●  Proven ability to learn new tools and software quickly and independently

●  Marketing, consulting, or client services industry experience a plus

●  Experience in a startup environment a plus